YOUR PRIVACY IS IMPORTANT TO US
We are committed to your privacy and the protection of your Personal Data. Personal Data is defined herein as any information that can be used to identify a particular individual under applicable data protection laws, including the General Data Protection Regulation ("GDPR") (EU) (2016/679), California Consumer Privacy Act of 2018 etc. (collectively, "Data Protection Laws). This Privacy Statement describes our privacy practices as required by Data Protection Laws. This Privacy Statement applies where Source One Parts Center is acting as a data Controller with respect to the Personal Data of our customers, partners, resellers, suppliers and website users; in other words, where we determine the purposes and means of the processing of Personal Data.
This privacy statement explains how we protect your personal information and data based on your use of our website, mobile apps, blogs, etc., as well as third party websites, mobile apps, and social media sites ("Sites").
This Privacy Statement outlines how we collect, share, transfer, retain and protect your Personal Data and the rights you can exercise regarding your information. If you provide us with your Personal Data, or we obtain information about you from other sources, we treat your information according to this Privacy Statement.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
The following describes the general categories of Personal Data that we may process, the purposes for which we may process Personal Data, and the legal bases of the processing. In the case of Personal Data we did not obtain directly from you, we describe the source and specific categories of that data collected.
We may collect and process information related to your transactions with us. These transactions include purchases of goods and services that you enter into with us and/or through our website or websites linked to our Site, via phone or email interactions with our employees ("Transaction Data"). The Transaction Data may include your contact details (such as company, name, or phone number), and the transaction details. The Transaction Data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests in the proper administration of our website and business.
We may collect and process data related to your account ("Account Data"). The Account Data may include your name, title, postal and email address as well as payment information. The source of the Account Data may be you or your employer when you are acting in a business capacity for your employer. The Account Data may be processed for the purposes of operating our website, providing our services, ensuring the security of our Sites and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and Source One Parts Center and/or taking steps, at your request, to enter into such a contract.
We may collect and process information contained in any inquiry you submit to us regarding goods and services ("Inquiry Data"). The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and Source One Parts Center and/or taking steps, at your request, to enter into such a contract.
We may collect and process data about your use of our Sites and services and in our stores ("Usage Data"). The Usage Data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the Usage Data may be cookies, analytics tracking systems or other technologies. This Usage Data may be processed for the purposes of analyzing your use of our Sites and services. The legal basis for this processing is consent. See below for further details on "Cookies, Web Beacons and Other Tracking Technologies."
We may collect process data about you to ensure security of your Personal Data and our IT systems. The legal basis for this processing is our legitimate interests, namely the safe and secure: (1) administration of our Sites, (2) use and storage of business information and, (3) communications with users and customers.
We may collect and process information that you provide to us for the purpose of providing you with additional information on our goods and services, subscribing to our email notifications, and/or newsletters to keep you up-to-date on Source One Parts Center products, events and news ("Notification Data"). The legal basis for this processing is your explicit consent, or your implicit consent if you are a customer.
We may collect and process information contained in or relating to any communication that you send to us ("Correspondence Data"). The Correspondence Data may include the communication content and metadata associated with the communication. Our Sites will generate the metadata associated with communications made using the specific Site contact forms. The Correspondence Data may be processed for the purposes of communicating with you and record keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our Sites and business and communications with users and customers.
We may collect and process your Personal Data where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure, an investigation, or other legal matter. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may collect and process your Personal Data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
We may collect and process the personal information included in your personal profile on our Sites or in our stores ("Profile Data"). This Profile Data may include your name, address, telephone number, email address, vehicles owned or of interest, gender, and date of birth, interests and hobbies including social network profiles. The Profile Data may be processed for the purposes of enabling and monitoring your use of our Sites and services. The legal basis for this processing is consent. We may collect and process information that you provide to us for the purpose of providing you with additional information on our goods and services, subscribing to our email notifications, newsletters, catalogs, mailings to keep you up-to-date on products, events and news ("Notification Data"). The legal basis for this processing is your explicit consent or your implicit consent if you are a customer.
Where the processing of your Personal Data is based on your consent only, you have the right to withdraw this consent at any time.
SOURCES OF INFORMATION WE COLLECT ABOUT YOU
We may receive information about you or your devices from the following sources:
When you, or someone on your behalf, provide information to us to:
Establish or maintain an account;
Make a purchase or receive a service;
Apply for employment with us;
Post comments or online reviews;
Participate in a survey or promotion;
Connect with us via social media;
Receive email or postal mail about updates to products, services, or promotions.
Through business partners, resellers, and suppliers.
Our websites, apps, and email.
Through the use of automated means such as Cookies and similar technologies.
From other third parties, including advertisers, data partners, marketing partners, and publicly available sources such as social networks.
Source One Parts Center, our service providers, and other third parties may collect the following information about you through automated means (such as Cookies):
Browser type and language, access time, and referring website address;
The pages you view within our Sites and other actions you take while visiting us;
We may collect information related to whether you've opened an e-mail or clicked on a link contained in an e-mail;
If you are referred to our Sites from another source (an advertising site, a blog, a social media site, etc.), we may collect data about you. Also, we may provide a referring source with appropriate data (such as the amount of a purchase) to compute referral fees or other similar purposes;
We may conduct surveys and promotions that collect your information. Our surveys and promotions are voluntary and any information you provide may be collected, used, shared, disclosed, stored, transferred, and processed in accordance with this policy. Your participation in our surveys and promotions, and your submission of information, serves as your consent to these practices;
Some features of our Sites permit user-generated content, which may be made public or engage in other sharing. If you post content or otherwise participate in discussion forums or other social areas of our Sites, your participation (including the content you post and your name) may be shared across our Sites and in other public or private areas of the internet. Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Sites. We are not responsible for any Personal Data that you choose to submit as part of your review. We believe you can post a helpful review or comment without disclosing any personal information.
Collecting information through automated means allows us to collect statistics about the usage and effectiveness of our Sites, improve your experience on our Sites, and tailor our interactions with you. For details regarding the technologies we employ, see the section below regarding cookies, web beacons and similar technologies.
HOW WE USE YOUR INFORMATION
Source One Parts Center may use your personal information in the following ways:
We may use your information to identify you, ship parts to you, contact you, and provide billing services.
If you choose to be contacted by email, we ma use your email information to communicate questions, respond to inquiries, and distribute information about Source One Parts Center and our products and services that may be of interest to you. You may choose not to receive marketing materials from us at any time by following the unsubscribe instructions included in the Email Marketing Preferences section below.
If you request something from Source One Parts Center, we may use the information you provide to fulfill your request. To help us complete your transaction, we may share information with others such as business partners, financial institutions, credit reference agencies, shipping companies, or suppliers.
Customer Feedback and Support
We may use your information to provide a mechanism for your feedback or to call you to contact you regarding support for our products and services, including product updates or fixes.
We may aggregate and/or de-identify your information so that such information can no longer be linked to you or your devices (Aggregate/De-Identified Information). We may use Aggregated/De-Identified Information for any purpose, including with limitation, research and marketing purposes. We may also share aggregated data with any third parties, including advertisers, promotional partners, sponsors, or others.
You consent that, for the purposes discussed in this Policy, we may combine the information that we collect with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Policy.
There is no perfect security. We have implemented physical, technical, and administrative measures to help prevent unauthorized access, use and disclosure of your Personal Data, but we cannot promise that these measures will work. You are responsible for maintaining the secrecy of any credentials that can be used to access your Source One Parts Center account. You should report suspected unauthorized activity to us immediately.
We will keep your personal data while we are providing our products and services to you. Thereafter, we will keep your personal data for one of these reasons: (a) to respond to any questions, complaints or claims made by you or on your behalf; (b) to show that we treated you fairly; (c) to keep records required by law; (d) for communication with one of our customer service staff, and; (e) to provide support-related reporting and trend analysis.
We will not retain your data for longer than necessary for the purposes for which it was collected as set out in this privacy notice. In determining data retention periods, we take into consideration local laws, contractual obligations, our reasonable business requirements, and your expectations and requirements. When it is no longer necessary to retain your personal data, we will securely delete or anonymize it.
COOKIES, WEB BEACONS, AND OTHER TECHNOLOGIES
Like many sites, our Sites employ cookies and web beacons to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
Web beacons assist in delivering cookies and help us determine whether a web page on the site has been viewed and, if so, how many times. For example, any electronic image on the Sites, such as a product image, can function as a web beacon. Source One Parts Center utilizes several website analytics products. Visitors may opt out of these features through Ads Settings, Ad Settings for mobile apps, Google's opt-out browser, or other available methods.
If you would like to opt-out of cookies generally, visit www.aboutcookies.org or www.allaboutcookies.org for further information. These websites also tell you how to set your browser not to accept cookies and how to remove cookies from your browser. However, in a few cases, some of the features on our Sites may not function as a result.
DO NOT TRACK
Source One Parts Center does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, you may be able to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
YOUR CALIFORNIA PRIVACY RIGHTS
Subject to certain limits under California Civil Code if you are a California resident, you may ask us to provide you with a list of certain categories of personal information (as defined in the Civil Code) that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and the identity of the third parties that received personal information from us for their direct marketing purposes during that calendar year. To make such a request, please contact us at firstname.lastname@example.org