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FAQ

GENERAL

Do you carry aftermarket parts?

How do I find parts on s1partscenter.com?

Which payment methods do you accept?

Is my personal and payment information safe on your website?

Where can I find your Privacy Policy and Terms of Use?

How will I know if a part is available?

I ordered from you after searching for a part online and clicking your ad, but the part I received isn't exactly what I wanted. What should I do?

SHIPPING

Is there a charge for shipping?

How do you ship parts?

How can I track my order?

What if I never received a confirmation email and tracking number?

How long will it take for my order to arrive?

Do you ship on weekends?

I selected 2nd Day Air, and my order has not shipped. What happened?

What do I do if I received the wrong part?

What if I have another shipping-related question?

CUSTOMER SERVICE

How do I cancel an order for parts I haven’t yet received?

How do I reach your customer service with a question or issue?

RETURNS

What is your return and exchange policy?

How do I initiate a return?

How long do I have to return an item?

Which parts are ineligible for returns and exchanges?

Frequently Asked Questions

Have a question? Find common inquiries about parts and procedures with the link below.

FAQ PAGE

Get in Touch

Something specific? Our support team is ready to assist you with whatever you may need.

Drop us a line. 1-800-466-1571

fast

Fast Delivery

We offer same day fulfillment Mon-Fri until 5pm EST.

Genuine

Genuine Product

We only sell real OEM truck parts designed specifically for your truck.

Trust

Trusted Experience

We're a fourth generation truck dealership family operating in Los Angeles since 1922.

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