FAQ
GENERAL
Do you carry aftermarket parts?
How do I find parts on s1partscenter.com?
Which payment methods do you accept?
Is my personal and payment information safe on your website?
Where can I find your Privacy Policy and Terms of Use?
How will I know if a part is available?
I ordered from you after searching for a part online and clicking your ad, but the part I received isn't exactly what I wanted. What should I do?
SHIPPING
Is there a charge for shipping?
How do you ship parts?
How can I track my order?
What if I never received a confirmation email and tracking number?
How long will it take for my order to arrive?
Do you ship on weekends?
I selected 2nd Day Air, and my order has not shipped. What happened?
What do I do if I received the wrong part?
What if I have another shipping-related question?
CUSTOMER SERVICE
How do I cancel an order for parts I haven’t yet received?
How do I reach your customer service with a question or issue?
RETURNS
What is your return and exchange policy?
How do I initiate a return?
How long do I have to return an item?
Which parts are ineligible for returns and exchanges?
Frequently Asked Questions
Have a question? Find common inquiries about parts and procedures with the link below.
Get in Touch
Something specific? Our support team is ready to assist you with whatever you may need.
Drop us a line. 1-800-466-1571